AI Agent-Powered Claims Automation

Transforming Insurance for
the Era of Connected & Software-Defined Vehicles

End-to-end claims automation — from crash detection to settlement in minutes to hours, not days to weeks. Built for insurers and OEMs navigating the software-defined vehicle era.

Request a Demo See How It Works

How It Works

Four Steps. One Workflow.

Crash detection → accident reconstruction → AI loss assessment → repair coordination. Powered by vehicle telemetry and physics-based AI, orchestrated by one AI agent — enabling straight-through processing (STP) for eligible claims.

Veaira — 4-Step AI Workflow Minutes to Hours

Traditional — 8 manual steps Days to Weeks

Step 01

Step 01 — Crash Detection

Proactive Accident Detection via Vehicle Telemetry

Real-time accident detection from 200+ vehicle sensors. Sub-second sensor trigger, with severity assessment and occupant-risk flags. Enables immediate proactive driver alerts and automated FNOL with user consent.

Real-time signal processing — continuous analysis of vehicle sensor data

AI behavior analysis — driver behavior pattern recognition

Anomaly detection — identifies dangerous driving and potential accidents

Vehicle dynamics analysis — understands collision contributing factors

Step 02

Step 02 — Accident Reconstruction

Digital Twin of the Accident

Real-time telemetry + AI vision fusion for full accident replay. Remote, adjuster-free virtual claims inspection. Reconstructs collision trajectory, speed delta, and driver operations to support data-driven liability assessment — across accident types, including ADAS and autonomous-driving scenarios — and generates standardized reports.

Digital twin reconstruction — full accident scene replay and visualization

Physics-based modeling — high-precision collision simulation

Multi-source data fusion — pre/during/post accident state restoration

Collision dynamics analysis — trajectory, speed, and driver input visualization

Step 03

Physics-based collision simulation of both vehicles, top, rear and front views

Step 03 — AI Loss Assessment

AI-Powered Loss Assessment

Physics-based crash simulation for high-fidelity impact data extraction and fast repair cost estimation. It validates part damage through consistency checks to flag inflated claims.

Physics-based simulation — accurate collision impact modeling

Impact analysis — extracts speed, posture, and force data

Claim validation — consistency checks flag inflated claims

Fraud detection — cross-vehicle and cross-case anomaly detection

Step 04

Repair order with claim workflow, approved items and leakage review

Step 04 — Repair Coordination & Settlement

Repair Coordination & Settlement

Veaira connects shops, insurers, and drivers in one closed-loop workflow — AI loss estimates auto-convert to repair orders; shop updates generate real-time supplements synced to insurer systems, and pre-built standards with multimodal leakage detection support accurate, consistent settlement.

Auto Repair Orders — loss estimates convert to repair orders (ROs) for shop reference

Real-time Supplements — shop updates sync directly to insurer systems

Pre-built Standards — built-in repair standards and ADAS calibration procedures

Leakage Detection — multimodal validation detects overcharges and unnecessary repairs

AI Agent

Claims AI Assistant chat on a phone screen

AI Agent — Your Claims Guide

Your AI Claims Concierge for the Entire Journey

An AI insurance agent that guides drivers through every step of the claims and repair process — from first notice and authorization to repair scheduling and settlement. It connects drivers, insurers, and repair facilities on one shared platform with real-time status updates and conversational support.

No forms, no phone trees — crash data auto-captured by vehicle sensors; conversational authorization replaces tedious paperwork and call transfers

One conversation, full journey — drivers stay in one chat from filing to settlement; no repeated explanations to different departments

Proactive, not reactive — real-time status pushes and instant answers before users have to call or email

Value

Built for Drivers, Insurers & OEMs

A single infrastructure that resolves structural challenges across the entire claims value chain — for drivers, insurers, and OEMs.

For Drivers

Faster, less stressful claims — guided process with real-time updates, no repeated paperwork
Transparent settlement — physics-based reconstruction shows how estimates are derived
Support when it matters — proactive driver alerts and assistance after an accident

For Insurers

End-to-end workflow automation — from FNOL to settlement, reducing manual handoffs and cycle time
Lower claims cost & leakage — physics-consistency validation and anomaly detection reduce LAE and inflated payouts
Better customer outcomes — fast, transparent settlement reduces disputes and improves satisfaction

For OEMs

Close the customer experience gap — turn a stressful claims moment into a branded, supportive experience that protects loyalty
Power the manufacturer-to-operator transition — AI claims platform helps OEMs deliver insurance services and capture connected-vehicle revenue
Support ADAS/AD Incident Review — data-driven reconstruction sheds light on human vs. vehicle factors, supporting ADAS/AD incident reviews

Technology

Vehicle-Native AI, Enterprise-Ready

A three-layer, event-driven architecture — edge, cloud AI agent, and insurer integration — built on privacy-by-design principles.

Edge Layer

Vehicle-Native Signals

Hundreds of in-vehicle sensors capture crash-window events only. PII removed or pseudonymized at source. Privacy-preserving by design.

Hundreds of Signals Crash-Window Only PII Protected

Cloud AI Layer

Physics-Based AI

Physics-driven collision simulation and multimodal AI for accident reconstruction, loss assessment, and anomaly detection. Trained on hundreds of collision scenarios for robust, consistent reconstruction.

Physics Simulation Multimodal AI Anomaly Detection

Insurer Integration Layer

Enterprise-Ready

SOC 2 controls (audit in progress). Enterprise-grade encryption and data residency. Core-system connectors for major insurance platforms via REST API.

SOC 2 (in progress) Enterprise Security REST API

Why Veaira

Vehicle-Native, End-to-End Claims Solution

Photo-based AI stops at damage estimation. Telematics stops at FNOL. Veaira connects vehicle-native signals to a complete claims loop — something point solutions typically don't deliver.

Vehicle-Native, Not Photo-Only

We start from rich vehicle sensor signals and crash telemetry — not just photos. This enables proactive detection, physics-based reconstruction, and anomaly detection beyond what photo-only AI provides.

End-to-End, Not Point Solutions

An AI agent coordinates the entire journey — crash detection, accident reconstruction, loss assessment, and repair coordination. Minimal manual handoffs across insurers, adjusters, and repair facilities.

Built by Operators

Team with deep operating experience across automotive OEMs, insurance carriers, and AI infrastructure. We've built and scaled this before — across the entire value chain.

Let's Transform Claims Together

Request a demo to see how Veaira's AI agent can automate your claims workflow — from crash detection to settlement (for eligible claims, subject to insurer approval).

Email [email protected]

Website www.veaira.com

Headquarters Bloomfield Hills, Michigan, USA

Privacy & Data Protection

Data Collection. Veaira collects vehicle telemetry data (crash-window events only), contact information submitted via our forms, and technical usage data. We do not collect continuous driving data.

Data Minimization. Personally identifiable information (PII) is removed or pseudonymized at source, consistent with our data-minimization policy. Pseudonymized data remains protected personal data.

Data Usage. Data is used solely for claims processing, product improvement, and service delivery. We do not sell personal information.

Data Sharing. Data may be shared with licensed insurance carriers, repair facilities, and OEM partners solely for claims processing, under strict data processing agreements.

Your Rights. Under CCPA/CPRA and applicable state privacy laws, you have the right to access, correct, delete, and opt out of sale of your personal information. To exercise these rights, contact [email protected].

Security. We employ AES-256 encryption at rest, TLS 1.3 in transit, and maintain SOC 2 controls (audit in progress).

This is a summary of our privacy practices. This policy is subject to update; for the complete policy or to exercise your data rights, contact [email protected].

Transforming Insurance for the Era of Connected & Software-Defined Vehicles